Shopperoll
Shopperoll

Shopperoll Privacy Policy

This Privacy Policy explains how Shopperoll collects, uses, and shares your personal data.

We keep things clear: what we collect, why we collect it, and how you stay in control.

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IMPORTANT: THIS PRIVACY NOTICE (“NOTICE”) DESCRIBES HOW SHOPPEROLL (“SHOPPEROLL”, “WE”, “US”, “OUR”) COLLECTS, USES, DISCLOSES, AND PROTECTS INFORMATION ABOUT YOU WHEN YOU ACCESS OR USE OUR WEBSITES, APPS, AND RELATED SERVICES (COLLECTIVELY, THE “SERVICE”). BY USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND THIS NOTICE. IF YOU DO NOT AGREE, DO NOT USE THE SERVICE. THIS NOTICE IS PROVIDED FOR GENERAL INFORMATIONAL PURPOSES AND SHOULD BE REVIEWED BY LEGAL COUNSEL TO CONFIRM COMPLIANCE WITH APPLICABLE LAWS (INCLUDING CALOPPA AND STATE PRIVACY LAWS SUCH AS THE CCPA/CPRA) AND YOUR BUSINESS MODEL (INCLUDING SELLER-FULFILLED MARKETPLACE OPERATIONS).
Last Updated: February 17, 2026. This Notice applies to the Shopperoll Service (“Service”), including shopperoll.com and all related websites, subdomains, pages, applications, features, tools, content, communications, and customer support channels (including email, chat, and help requests) that we provide or operate. By accessing or using the Service in any manner, you acknowledge that you have read and understood this Notice and agree that your use of the Service is governed by our Terms of Service, together with any policies, guidelines, and notices referenced in those Terms.

I. DEFINITIONS

  1. “Personal Information” means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked (directly or indirectly) with a particular individual, consumer, device, or household. This may include identifiers (such as name, email, phone number, account IDs), contact and shipping details, device and online identifiers (such as IP address, cookie IDs, device IDs), commercial information (such as order history, items viewed or purchased), approximate location, and inferences drawn from activity on the Service. Personal Information does not include information that is aggregated, de-identified, or otherwise anonymized such that it cannot reasonably be used to identify you. Certain jurisdictions may define this term differently.
  2. “Sensitive Personal Information” means a subset of Personal Information that, depending on applicable law, receives enhanced protections. This may include precise geolocation data, government-issued IDs, account log-in credentials, payment account numbers, and other data categories treated as sensitive under local law. We do not intentionally collect sensitive categories unless required to provide the Service (for example, fraud prevention) or where you choose to provide them.
  3. “Seller” means a merchant, designer, brand, boutique, reseller, or store that lists, promotes, or sells products through the Service, including through seller-fulfilled orders, platform-fulfilled arrangements, and any Seller-operated storefront or catalog made available on Shopperoll. A Seller may be an individual or business entity and may use third-party services (such as carriers or logistics providers) to fulfill orders.
  4. “Buyer” means a user who browses, selects, orders, purchases, or attempts to purchase products or services through the Service, including by adding items to cart, submitting shipping details, completing checkout, or engaging in order-related communications with Sellers or support.
  5. “Marketplace” means the multi-seller ecommerce platform operated by Shopperoll that enables product discovery, listings, storefronts, shopping carts, checkout, payments, promotions, reviews, messaging, and order management between Buyers and Sellers.
  6. “Service” means Shopperoll’s websites, apps, pages, features, tools, customer support, communications, and any related content or functionality we provide, including checkout, messaging, reviews, fraud prevention, analytics, and account management.
  7. “Account” means the profile created to access or use the Service, which may include authentication credentials, contact information, preferences, saved addresses, and order history.
  8. “Order” means a Buyer’s purchase request submitted through the Service, including all associated items, quantities, pricing, taxes, shipping charges, discounts, and order identifiers.
  9. “Order Information” means details associated with an Order, such as items purchased, sizes, colors, SKU/variant data, pricing, discounts, tax amounts, shipping method selected, delivery address, timestamps, and communications or instructions related to fulfillment.
  10. “Payment Information” means information needed to process payments or payouts, such as billing address, partial payment card details (e.g., last four digits), payment method type, payment tokenized identifiers, transaction IDs, and payment status. Shopperoll does not store full payment card numbers; payments are typically processed by payment processors and payment data may be handled under their policies.
  11. “Checkout” means the process by which a Buyer confirms cart contents, selects delivery options, provides payment and delivery details, and submits an Order for processing.
  12. “Listing” means a product entry made available on the Service by a Seller, including product title, description, images, price, size/variant options, availability, shipping terms, and any related metadata.
  13. “Product” means goods offered for sale through the Service, including fashion and lifestyle items such as apparel, footwear, accessories, and related merchandise, as described in Listings.
  14. “Product Variant” means a specific purchasable configuration of a Product, such as a particular size, color, material, style, or other option that may affect price, availability, or shipping attributes.
  15. “Cart” means a temporary collection of items a Buyer intends to purchase, including saved items, quantities, and selected variants.
  16. “Fulfillment” means the steps required to complete an Order after Checkout, including order confirmation, picking, packing, labeling, shipping, delivery, and handling of returns or refunds.
  17. “Carrier” means a shipping or transportation provider (for example, postal services, couriers, or freight companies) that delivers packages, scans tracking events, and provides shipment status updates.
  18. “Shipment” means one or more packages associated with an Order that are tendered to a Carrier for delivery, including shipment identifiers, tracking numbers, service level, label details, and status updates.
  19. “Tracking Information” means data that describes the movement and delivery status of a Shipment, such as tracking numbers, scan events, timestamps, carrier status codes, delivery confirmation, and carrier-provided location updates.
  20. “Shipping Address” means the address a Buyer provides for delivery of an Order, which may include recipient name, street address, unit details, city, region, postal code, country, and delivery instructions.
  21. “Billing Address” means the address associated with a payment method or used for payment verification and fraud prevention.
  22. “Return” means a Buyer’s request to send back a Product after delivery (or attempted delivery), subject to the applicable Seller and/or Service return policy, including any return authorization and shipping instructions.
  23. “Refund” means the repayment of funds to a Buyer for an Order or part of an Order, which may include item price, taxes, and/or shipping charges depending on the reason for the refund and the applicable policy.
  24. “Exchange” means a replacement transaction where a Product is swapped for another variant (for example, a different size or color), subject to availability and applicable policy.
  25. “Storefront” means a Seller’s branded presence on the Service, which may include a profile, catalog, policies, branding elements, and customer communications.
  26. “Customer Support” means assistance provided through the Service (including chat, email, help forms, or other channels) to help Buyers and Sellers with accounts, Orders, disputes, shipping, returns, and technical issues.
  27. “Messages” means communications exchanged through the Service (including Buyer–Seller chat, support tickets, and order-related messages), including message content, attachments, timestamps, and delivery/read status.
  28. “User Content” means content submitted, posted, uploaded, transmitted, or otherwise made available by a user through the Service, such as reviews, photos, messages, listings content, and support communications.
  29. “Device Information” means information about the device and browser used to access the Service, such as device type, operating system, browser type, language, identifiers, and settings.
  30. “Usage Data” means information about how users interact with the Service, such as pages viewed, clicks, searches, time spent, referring URLs, session duration, and other interaction signals used to improve features and performance.
  31. “Cookies & Similar Technologies” means cookies, pixels, local storage, SDKs, and related technologies used to remember preferences, keep you signed in, enable core functionality, measure performance, and support security and fraud prevention.
  32. “Advertising / Marketing Data” means information used to market the Service or measure marketing effectiveness, such as ad impressions, attribution signals, campaign identifiers, and preferences (where permitted by law).
  33. “Processing” means any operation or set of operations performed on Personal Information, whether by automated means or not, such as collection, access, recording, organization, structuring, storage, adaptation, use, analysis, profiling, disclosure, sharing, transmission, making available, alignment, combination, restriction, deletion, or destruction.
  34. “Controller” means the entity that determines the purposes and means of Processing Personal Information, as defined under applicable privacy laws (for example, “controller” under GDPR or similar laws).
  35. “Processor” means the entity that Processes Personal Information on behalf of a Controller, as defined under applicable privacy laws.
  36. “Service Provider” means a vendor or partner that provides services to support the Service (for example, hosting, analytics, payment processing, shipping tools, customer support tools, fraud prevention), and that Processes Personal Information on our behalf subject to contractual restrictions.
  37. “Third Party” means an entity that is not Shopperoll, not a user acting in their personal capacity, and not a Service Provider acting on Shopperoll’s behalf. This may include payment networks, carriers, and external platforms you choose to connect.
  38. “Verification” means steps taken to confirm identity, account ownership, or accuracy of information (such as email confirmation, phone verification, address validation, or fraud checks) to help protect users and the Service.
  39. “Fraud Prevention” means measures intended to detect, prevent, or investigate unauthorized, fraudulent, or illegal activity, including account abuse, payment fraud, and suspicious orders or returns.
  40. “De-identified Information” means information that cannot reasonably be used to infer information about, or otherwise be linked to, a particular individual, device, or household, and that is maintained in a form that complies with applicable de-identification requirements.
  41. “Aggregated Information” means information combined from multiple users or sources such that it does not reasonably identify any individual, and is used for analytics, reporting, and improving the Service.
  42. “Legal Basis” means a lawful ground that permits Processing under applicable privacy laws, such as consent, contract necessity, compliance with legal obligations, legitimate interests, or other bases recognized by law.
  43. “Consent” means a freely given, specific, informed, and unambiguous indication of agreement to the Processing of Personal Information where required under applicable law, and may be withdrawn where legally permitted.
  44. “Opt-Out” means a choice available to users under applicable law or policy to decline certain Processing activities (for example, marketing communications or certain types of data sharing).
  45. “Applicable Law” means laws, regulations, and rules that apply to the Service, Personal Information, and/or the parties, including privacy, consumer protection, ecommerce, and shipping-related requirements where relevant.

II. INFORMATION WE COLLECT

We collect information in three ways: (a) information you provide to us directly, (b) information collected automatically when you access or use the Service, and (c) information we receive from third parties. The examples below describe common categories of information processed in connection with operating a multi-seller fashion ecommerce marketplace and related fulfillment workflows (including checkout, shipping, customer support, and Seller operations). The specific information we collect and process may vary depending on how you use the Service, the features you enable, and the requirements of applicable U.S. privacy and consumer-protection laws, including state consumer privacy statutes (for example, where applicable, California’s consumer privacy framework) and related notice-at-collection concepts.
  1. Information you provide: When you interact with the Service, you may choose to provide Personal Information such as your name, email address, phone number, shipping and billing address, account credentials and authentication details (for example, passwords or other sign-in information), profile details (including sizing and style preferences where you choose to provide them), saved preferences, and the content of your communications with us or through the Service. This includes any information you submit in forms, customer support tickets, chats, or messages; any content you upload or publish (such as reviews, ratings, photos, or comments); and any instructions or notes you provide to facilitate delivery, returns, or other customer-service requests. You may also provide information about third parties (for example, a gift recipient’s name and shipping address) where you have the authority to do so.
  2. Order and fulfillment information: When you place, attempt to place, or manage an order, we process information connected to the transaction lifecycle, including items purchased (and associated product attributes such as size, color, variant, and SKU), order history and timestamps, basket/cart contents, applied discounts, tax and shipping charges, delivery instructions, customer support interactions related to the order, and return, exchange, or refund details. We also process shipment- and delivery-related information, including carrier selection, shipping method/service level, label or shipment identifiers, tracking numbers, tracking events and scan history, delivery confirmation status, exception events, and communications necessary to coordinate fulfillment between Buyers, Sellers, carriers, and support.
  3. Payment and transaction information: To facilitate checkout and complete payments, we process payment and transaction information such as transaction identifiers, payment method type, billing details, payment authorization/capture status, and processor-generated references (for example, charge IDs, payment intent IDs, and related metadata). Payment card data is typically processed by our payment processors in accordance with industry security standards (including PCI DSS). We do not intentionally store full payment card numbers or complete card security codes (CVV/CVC) on our servers. We may store or access limited payment-related tokens and metadata provided by the processor (for example, last four digits, card brand, expiration month/year, and processor reference IDs) to provide the Service, support disputes and refunds, prevent fraud, and maintain transaction records.
  4. Seller information (if you sell on Shopperoll): If you are a Seller, we process information necessary to create and administer your storefront and enable marketplace operations, such as store name, brand details, contact details, operational preferences (including fulfillment settings), product listings and catalog content, pricing and inventory-related inputs you provide, and performance and quality metrics (for example, fulfillment timeliness, cancellation/return rates, and customer service indicators). Payout and onboarding details are generally handled through payment providers, but we may process related identifiers and status information and, where required, tax-related information and documentation associated with marketplace selling and payouts (including information used for identity/verification and lawful reporting obligations).
  5. Information collected automatically: When you visit or use the Service, we automatically collect certain information about your device and usage to provide core functionality, maintain security, and improve performance. This may include device identifiers and online identifiers (where available), IP address, approximate location derived from IP address, browser type and settings, operating system, app version, language and time zone, pages or screens viewed, search queries within the Service, clickstream and interaction data, referring/exit pages, timestamps, session duration, and diagnostic data such as logs, crash reports, and error reports. We also collect signals that help detect fraud, abuse, and security incidents (for example, anomalous login attempts, bot-like traffic patterns, and suspected account compromise indicators).
  6. Cookies and similar technologies: We use cookies and similar technologies (such as pixels, local storage, SDKs, and session tokens) to operate the Service and support features like authentication, maintaining sessions, saving preferences, enabling carts, improving reliability, measuring performance, and supporting security and fraud prevention. These technologies may collect or store cookie IDs, session identifiers, preference settings, analytics identifiers, and, where enabled and permitted by law, advertising identifiers and attribution signals. Some features may not function properly if cookies are disabled, and your browser or device may offer controls to manage cookie preferences.
  7. Information from third parties: We receive information from third parties that help us operate a fashion ecommerce marketplace and fulfillment pipeline. This may include information from payment processors (transaction status and processor references), shipping carriers and shipping/label partners (tracking updates, delivery status, and shipment events), address verification providers (address standardization/validation results), fraud prevention and risk partners (risk signals and fraud indicators), analytics providers (aggregated measurement and attribution), communications providers (email/SMS delivery events), and Sellers in connection with seller-fulfilled transactions (order status updates, fulfillment confirmations, and customer service coordination). Where you invite others, share content, or interact with communications features, we may also receive limited information from your email or messaging provider consistent with your settings and the provider’s functionality.

III. HOW WE USE INFORMATION

We use Personal Information to operate, maintain, and improve the Service and to run a multi-seller marketplace and shipping workflow. Our uses are intended to be consistent with applicable U.S. consumer-protection and privacy requirements (including state consumer privacy statutes where applicable) and with generally accepted standards prohibiting unfair or deceptive practices in commerce. In practice, we use Personal Information for the following operational, commercial, security, and legal purposes:
  1. Provide the Service (including creating and administering accounts, enabling storefronts and listings, supporting carts and checkout, processing orders, facilitating shipping and delivery coordination, handling returns/exchanges/refunds, and providing customer support). This includes processing the information reasonably necessary to perform contracts and transactions you request, and to deliver marketplace functionality you choose to use.
  2. Authenticate users, secure accounts, prevent fraud/abuse, detect and remediate security incidents, verify certain information (such as contact or account ownership where applicable), monitor for prohibited conduct, and enforce our policies and Terms. These activities include using logs, device and usage signals, and transaction indicators to protect users, Sellers, and the integrity of the Service.
  3. Communicate with you about your account and transactions, including confirmations, receipts, shipping updates, delivery and exception alerts, return/refund status, security notices, and other service-related messages. Where legally required, we may also provide consumer disclosures electronically in a manner consistent with applicable electronic-records frameworks.
  4. Personalize your experience, such as by saving addresses and preferences, remembering cart contents, tailoring storefront displays, and generating product recommendations or ordering-related suggestions based on your interactions with the Service, subject to your choices and applicable law.
  5. Measure and improve performance, reliability, and user experience; troubleshoot errors; conduct analytics; test, develop, and improve features; and maintain internal operations (including auditing, reporting, and forecasting). This includes using aggregated or de-identified insights where appropriate to understand marketplace performance and fulfillment quality.
  6. Send marketing communications where permitted by law, such as newsletters, promotions, or product/service announcements. Marketing messages are administered with opt-out mechanisms and suppression handling consistent with U.S. commercial messaging rules where applicable. You may opt out at any time (see Section 7). Transactional or service messages (for example, order confirmations, security alerts, and shipping updates) are not marketing and generally cannot be opted out of while you maintain an account and continue to use the Service for transactions.
  7. Comply with legal obligations and support legal and compliance functions, including recordkeeping, tax and accounting, responding to lawful requests, resolving disputes, protecting and enforcing rights and contracts, and maintaining reasonable security procedures. Where applicable, this may include taking steps related to incident response and legally required notifications in the event of a data security incident.

IV. HOW WE SHARE INFORMATION

We disclose Personal Information only as reasonably necessary to operate the Service, facilitate marketplace transactions and fulfillment, comply with law, and protect rights and safety. The examples below describe common disclosures in a marketplace and shipping context. Disclosures may vary depending on which features you use, whether an order is seller-fulfilled, and the vendors involved in payments, shipping, verification, communications, and fraud prevention.
  1. Sellers (seller-fulfilled marketplace): When you place an order from a Seller, we share the information reasonably necessary for the Seller to fulfill, deliver, and support the order. This may include your name, shipping address, and contact details needed for delivery coordination (such as email or phone number where required for carrier handoff or delivery scheduling), the order contents and quantities, applicable delivery instructions, and order identifiers and status. Sellers may process this information as independent businesses under their own privacy practices and legal obligations, and may further share information with carriers or service providers they use to fulfill orders.
  2. Service providers / processors: We disclose Personal Information to vendors that provide services on our behalf, such as payment processing, shipping/label services, carriers and logistics coordination, address validation, fraud prevention and risk analysis, cloud hosting and infrastructure, analytics, customer support tools, communications providers (email/SMS), identity/verification services, and operational tooling. These providers are generally authorized to process Personal Information only to provide services to us, subject to contractual restrictions, confidentiality obligations, and (where applicable) requirements consistent with U.S. state consumer privacy frameworks regarding “service providers” and similar concepts. We may also disclose information to payment processors and payout partners to enable checkout, refunds, chargebacks, Seller onboarding, and Seller payouts, and to maintain transaction records and compliance workflows.
  3. Business transfers: If we engage in or contemplate a merger, acquisition, financing, due diligence, reorganization, bankruptcy, dissolution, or sale or transfer of assets (including negotiations or transactions), we may disclose or transfer information as part of that process, subject to confidentiality protections and the continued application of this Notice to the extent permitted by law and consistent with the purpose of the transaction.
  4. Legal and safety: We may disclose information to comply with applicable law and lawful requests (including subpoenas, court orders, or other legal process), to respond to requests from public and government authorities, to protect and defend the rights, property, and safety of Shopperoll, our users, Sellers, and others, to investigate and help prevent fraud or security incidents, and to enforce our Terms and policies. We may also disclose information to professional advisors (such as legal counsel, auditors, and insurers) where reasonably necessary for compliance, risk management, or dispute resolution, subject to appropriate confidentiality obligations.
  5. With your direction: We may share information when you instruct or request that we do so, such as when you connect third-party integrations, choose to share content publicly, authorize a feature that requires disclosure to another party, or otherwise direct us to transmit information as part of a workflow you initiate.
  6. Aggregated / de-identified data: We may share information that has been aggregated or de-identified so that it does not reasonably identify you, for analytics, reporting, marketplace insights, and business purposes, including measuring fulfillment performance and improving the Service.

V. COOKIES, ANALYTICS, AND ONLINE TRACKING

We and our service providers may use cookies, SDKs, pixels, local storage, log files, and similar technologies in connection with the Service to: (a) keep you signed in and maintain your session, (b) remember preferences and settings (such as saved addresses, language, and cart contents), (c) understand how the Service is used and improve performance, reliability, and user experience, (d) help prevent fraud, abuse, and security incidents, and (e) where enabled, deliver, attribute, or measure advertising and marketing effectiveness. These technologies may collect or store identifiers and related signals associated with your browser or device (for example, cookie IDs, session tokens, analytics identifiers, and similar online identifiers), and may be deployed by us as well as by third parties acting on our behalf. Additional details about how these technologies operate and the categories used on the Service may be described in our Cookies Policy.
  1. Your controls: You can manage cookies and similar technologies through your browser or device settings, including by blocking certain cookies, limiting local storage, clearing existing cookies, or configuring privacy protections that may restrict cross-site tracking. Depending on your device and browser, you may also be able to control certain SDK-based tracking at the operating-system level. Please note that disabling or blocking certain categories of cookies or identifiers may affect the availability or functionality of the Service (for example, keeping you signed in, saving cart contents, processing checkout, remembering preferences, or enabling certain security and fraud-prevention features). Where we provide cookie-related preferences or controls, those tools are intended to help you manage cookie-based collection and functionality; however, cookie choices and broader legal opt-out rights (such as opt-outs of certain disclosures for advertising purposes) may be governed by separate mechanisms described elsewhere in this Notice.
  2. Do Not Track: Some browsers transmit a “Do Not Track” (“DNT”) signal or similar preference. Because DNT has not been adopted as a consistent, legally binding, or universally implemented industry standard across browsers, websites, and technology providers, and because implementations vary significantly, we do not respond to DNT signals at this time. Instead, we describe our online tracking practices in this section and provide controls and choices where available, including through browser/device settings and (where applicable) recognized opt-out preference signals described below.
  3. Global Privacy Control (California): Where required under applicable law, we treat user-enabled Global Privacy Control (“GPC”) or other qualifying opt-out preference signals as a valid request to opt out of the “sale” and/or “sharing” of Personal Information as those terms are defined under California law (including the California Consumer Privacy Act as amended by the CPRA) and implementing regulations (including California Code of Regulations, title 11, section 7025). In practical terms, when we detect a qualifying signal, we will apply the opt-out for the browser or device that sends the signal and any profile we reasonably associate with that browser or device, and we will not require you to create an account or take additional steps to make the signal effective for that context. If you want an opt-out preference signal to apply more broadly (for example, across devices or to offline disclosures), we may provide a method for you to supply additional information to enable that expansion, but we will still honor the signal for the browser/device context even if you do not provide additional information. For clarity, cookie banners or cookie controls address cookie-based collection and similar tracking preferences; under California’s framework, an opt-out of “sale”/“sharing” is a distinct legal request and, where applicable, is processed as such in accordance with the law (see Section 8).

VI. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards designed to protect Personal Information, consistent with widely recognized security principles and with U.S. legal standards that require “reasonable” security practices for certain categories of data. Our safeguards may include, as appropriate to the nature of the information and the risks presented: access controls and least-privilege permissions, encryption in transit (and, where appropriate, at rest), secure key management, logging and monitoring, vulnerability management and patching processes, fraud-prevention and abuse-detection measures, and incident response procedures. We also seek to apply vendor-risk and confidentiality controls when engaging service providers that process Personal Information on our behalf. Notwithstanding these measures, no method of transmission over the Internet or method of electronic storage is completely secure; therefore, while we strive to protect Personal Information using reasonable safeguards, we cannot guarantee absolute security against all threats, including those arising from sophisticated or evolving attack methods.
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You should use a strong, unique password and promptly update your credentials if you suspect unauthorized access. If you believe your account has been compromised, if you notice suspicious activity, or if you believe Personal Information associated with your account may have been exposed, contact us immediately so we can take steps consistent with our security and incident-response procedures (which may include securing the account, investigating, and providing notices where required by applicable law).

VII. YOUR CHOICES AND OPT-OUT OPTIONS

  1. Marketing emails: Where we send marketing communications (for example, product announcements, promotions, newsletters, and similar non-transactional messages), you can control delivery in two primary ways: (i) by using the “unsubscribe” link included in the footer of our marketing emails, and/or (ii) by adjusting your in-account email preferences (including settings that correspond to marketing emails and newsletter emails). We will honor opt-out requests in a commercially reasonable timeframe and in a manner consistent with applicable U.S. commercial email requirements. Opting out of marketing or newsletter emails does not affect transactional, operational, or legally required communications, which may include receipts, order confirmations, shipping updates (if enabled), return/refund status, account security alerts, changes to our policies, and other messages necessary to provide the Service or protect users and the marketplace.
  2. SMS/messages: Where SMS, in-app messages, or similar communications are offered, you can opt out of promotional SMS by replying STOP (or using any alternative opt-out method described in the message or at the time you opted in). Standard message and data rates may apply. For clarity, some messages are service-related (for example, verification codes, security notices, or time-sensitive transactional updates) and may be sent as part of providing the Service; if you opt out of promotional SMS, you may still receive non-promotional messages that are necessary for account security, verification, or transaction fulfillment. If you are a Seller and you enable operational notifications (for example, shipment or label-related notifications), you may also be able to manage certain notice preferences in your store settings; however, disabling certain operational notices may impact your ability to promptly fulfill orders or respond to customer issues.
  3. Cookies: You can manage cookies and similar tracking technologies through your browser and device settings, including blocking or deleting cookies, limiting local storage, or enabling privacy controls that reduce cross-site tracking. If we provide a cookie banner, preference center, or cookie controls, you can also adjust your choices there. Please note that disabling certain cookies may prevent core features from functioning properly (for example, session/login persistence, cart functionality, checkout flows, fraud-prevention protections, or preference saving). Cookie controls govern cookie-based storage and similar tracking; separate opt-out rights for certain disclosures used for targeted advertising may be available via the mechanism described below and/or through recognized opt-out preference signals (such as GPC, where applicable).
  4. Account information: You may review and update certain profile and account settings within the Service. Depending on your role and the features you use, these controls may include updating your display name and profile details, changing your profile picture, managing notification preferences (including marketing, newsletter, order-related emails, and price-drop notifications), selecting privacy preferences (for example, whether certain reviews are hidden, whether boards/wishlists are publicly visible, whether you allow certain anonymous/aggregated analytics sharing, and whether you enable personalized ad recommendations), and choosing appearance preferences such as theme (e.g., light/dark). Some information may require additional verification before it can be changed (for example, phone numbers that require verification codes), and some fields may be restricted or locked for compliance, security, and audit integrity reasons. For example, if you are a Seller with active payout onboarding, connected payout services, tax/compliance records, or an account that is subject to payment-processor identity requirements, changes to certain account identifiers—such as your login email—may be limited or not supported through self-service tools, because such changes can impact payout compliance, invoice/audit continuity, and risk controls. If you cannot update a field in the settings UI, you can request assistance by contacting us (Section 13), and we may require additional information to verify account ownership and protect against unauthorized changes.
  5. Targeted advertising / sale or sharing opt-out: If applicable, you may opt out of certain disclosures of Personal Information that are used for targeted advertising or measured/attributed advertising in ways that qualify as a “sale” or “sharing” under certain U.S. state privacy laws. To exercise this choice, use our Do Not Sell/Share My Personal Information page (or any equivalent mechanism we make available), and/or enable recognized opt-out preference signals such as Global Privacy Control (GPC) in your browser where supported. Opt-out preference signals generally apply to the browser or device that transmits the signal and may not automatically apply across devices unless you take additional steps to associate the preference with your account. Even after opting out of targeted advertising, you may still see ads that are contextual (based on the content you are viewing rather than data about you), and we may still process information for essential purposes such as security, fraud prevention, debugging, measurement of non-targeted marketing, and core Service functionality.

VIII. CALIFORNIA PRIVACY NOTICE (CCPA/CPRA)

This Section applies only to California residents and is intended to supplement the rest of this Notice. The California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act (the “CCPA/CPRA,” Cal. Civ. Code § 1798.100 et seq.), requires certain disclosures about how a business collects, uses, and discloses “personal information” and “sensitive personal information” (each as defined in Cal. Civ. Code § 1798.140), and it provides California residents certain rights, subject to verification and statutory exceptions. Where this Section uses terms such as “personal information,” “sensitive personal information,” “sell,” “share,” “service provider,” “contractor,” and “business purpose,” those terms are intended to have the meanings set forth in the CCPA/CPRA and related regulations. If there is any conflict between this Section and other portions of this Notice as applied to California residents, this Section controls to the extent required by California law.
Notice at collection and categories processed. California law requires that, at or before the point of collection, we inform consumers of the categories of personal information collected and the purposes for which the information will be used (Cal. Civ. Code § 1798.100). In operating Shopperoll as a multi-seller fashion ecommerce marketplace, we may collect and process categories of personal information that commonly include: identifiers and contact information (such as name, email address, phone number, account IDs, and online identifiers like IP address and cookie/session IDs); commercial information (such as products viewed or purchased, order history, return/refund activity, and transaction records); internet or other electronic network activity information (such as interactions with the Service, device and browser data, and usage events); geolocation data (typically approximate location derived from IP address, unless a feature specifically requires more precision); and inferences drawn from the above information to reflect preferences and interests (for example, sizing preferences, style preferences, or category affinity). If you are a Seller, we may also process information that may be characterized as professional or employment-related information where reasonably necessary to provide Seller features, administer a storefront, conduct verification, and support payout onboarding and marketplace integrity.
Sources of personal information. As contemplated by the CCPA/CPRA, we obtain personal information from several sources depending on how you use the Service (Cal. Civ. Code §§ 1798.110, 1798.115). These sources may include information you provide directly (for example, when you create an account, complete checkout, contact support, post reviews, or configure settings), information collected automatically from your browser or device when you access the Service (for example, log and usage data, device identifiers, and cookie-based identifiers), and information received from third parties that support marketplace operations, such as Sellers (for seller-fulfilled fulfillment and customer support), payment processors (transaction status and processor identifiers), shipping carriers and shipping/label partners (shipping updates and tracking events), address verification providers, fraud prevention partners, communications providers, and analytics providers.
Purposes of processing and business purposes for disclosure. We collect, use, and disclose personal information for the operational and business purposes described in Sections 3 and 4 of this Notice and as contemplated by the CCPA/CPRA’s “business purposes” and “commercial purposes” concepts (Cal. Civ. Code § 1798.140). In plain terms, these purposes include operating and improving the Service; processing orders and facilitating checkout; coordinating shipping and delivery; handling returns, exchanges, refunds, disputes, and customer support; maintaining account security; detecting and preventing fraud, abuse, and security incidents; conducting analytics and quality assurance; communicating with you about transactions, security, and service updates; and complying with applicable legal obligations, including accounting, tax, and recordkeeping. When we disclose personal information to service providers or contractors (as those terms are defined in California law), we do so under contractual restrictions designed to limit use of personal information to providing services for us and to prohibit the provider from retaining, using, or disclosing the information for purposes other than those permitted by the CCPA/CPRA and applicable regulations.
Retention. California law requires that we disclose, at or before collection, how long we intend to retain each category of personal information or, if that is not possible, the criteria used to determine the retention period (Cal. Civ. Code § 1798.100(a)(3)). We retain personal information for as long as reasonably necessary and proportionate to achieve the purposes described in this Notice, which commonly include completing and administering transactions, maintaining user accounts, supporting returns/refunds and dispute resolution, enforcing agreements, preventing fraud and abuse, meeting legal and audit obligations, and maintaining accurate business records. Retention periods vary based on the nature of the data and the context in which it is processed; for example, transaction and fulfillment records may be retained longer than basic preference data to preserve invoice integrity, support chargebacks, comply with legal obligations, and maintain marketplace trust and safety. Where feasible, we may de-identify, aggregate, or anonymize information instead of retaining it in identifiable form.
California consumer rights and non-discrimination. Subject to verification and applicable exceptions, California residents may have the right to request (i) disclosure of the categories and specific pieces of personal information we collected about you and related information required by statute (commonly referred to as the “right to know/access,” Cal. Civ. Code §§ 1798.100, 1798.110, 1798.115), (ii) deletion of personal information we collected from you (Cal. Civ. Code § 1798.105), (iii) correction of inaccurate personal information (Cal. Civ. Code § 1798.106), and (iv) portability of certain information provided in response to a verified request (Cal. Civ. Code § 1798.130). You may also have the right to opt out of the sale and/or sharing of personal information (Cal. Civ. Code § 1798.120) and, where applicable, the right to limit the use and disclosure of sensitive personal information (Cal. Civ. Code § 1798.121). We will not discriminate against you for exercising any of your rights under the CCPA/CPRA (Cal. Civ. Code § 1798.125), including by denying goods or services, charging different prices, or providing a different level or quality of service, except as permitted by law.
Sale / sharing; opt-out mechanisms; GPC. The CCPA/CPRA defines “sale” broadly to include making personal information available to a third party for monetary or other valuable consideration, and it separately defines “sharing” to cover disclosures for cross-context behavioral advertising (Cal. Civ. Code § 1798.140). We do not sell personal information in exchange for money. However, depending on how cookies, analytics, and advertising technologies are configured and enabled, certain disclosures (for example, to advertising or measurement partners) may be deemed a “sale” or “sharing” under California law even when no money changes hands. California residents can opt out of sale/sharing by using our Do Not Sell/Share My Personal Information mechanism and/or by enabling Global Privacy Control (GPC) or another recognized opt-out preference signal in their browser. Where required, we treat valid opt-out preference signals as a request to opt out of sale/sharing for the browser or device that transmits the signal and any associated consumer profile we can reasonably link to that signal, consistent with applicable California regulations.
Sensitive Personal Information. The CCPA/CPRA defines “sensitive personal information” (Cal. Civ. Code § 1798.140) and provides a right, in certain circumstances, to limit the use and disclosure of such information (Cal. Civ. Code § 1798.121). If we process sensitive personal information (for example, certain account log-in credentials, precise geolocation if a feature requires it, or other categories defined by statute), we use it only as reasonably necessary and proportionate to provide the Service, to protect security and integrity, to prevent fraud and abuse, and for other purposes permitted by the CCPA/CPRA. Where required and applicable, you may request to limit the use or disclosure of sensitive personal information by contacting our email engage@shopperoll.com (or by using an equivalent mechanism we make available).
How to exercise rights; verification; authorized agents. To exercise your CCPA/CPRA rights, submit a request by emailing engage@shopperoll.com with the subject line “Privacy Request” or by using our request form (if available) at /gdpr-compliance-form. We will take reasonable steps to verify your identity before responding, which may include asking for information that allows us to confirm you are the person about whom we collected personal information, or to confirm you are authorized to act on that person’s behalf. Verification requirements vary depending on the sensitivity of the request and the risk of harm from unauthorized access. Where permitted by law, you may use an authorized agent to submit requests on your behalf, and we may require proof of authorization and/or additional verification directly from you, consistent with California law and regulations. We respond to verified requests within the timeframes required by law and may deny requests in whole or in part where an exception applies (for example, where information is needed to complete a transaction, detect security incidents or fraud, comply with a legal obligation, or otherwise as permitted by statute).
California “Shine the Light” (Civil Code § 1798.83): California residents may request certain information regarding our disclosure (if any) of Personal Information to third parties for their direct marketing purposes. Submit requests to engage@shopperoll.com.

IX. OTHER U.S. STATE PRIVACY RIGHTS

Depending on your U.S. state of residence, you may have privacy rights that are similar in substance to those described in Section VIII, even if the terminology and procedures vary by statute. Several U.S. states have enacted comprehensive consumer privacy laws that may provide rights such as access to personal data, deletion, correction, data portability, and the right to opt out of certain processing activities (often including targeted advertising, certain disclosures characterized as “sales,” and certain forms of profiling). These laws typically include verification requirements, statutory exceptions, and operational limitations that allow businesses to retain or process information for security, fraud prevention, compliance, and transaction-related purposes. Where applicable law grants you rights, we will honor valid requests as required, and we will not unlawfully discriminate against you for exercising those rights. To submit a request, contact us using the methods in Section 13, and we may direct you to the appropriate request workflow for your state.

X. INTERNATIONAL USERS

Shopperoll is operated from the United States, and our core infrastructure and many of our service providers are located in (or process information from) the United States. If you access the Service from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States and other jurisdictions where we or our service providers operate. These jurisdictions may have data protection laws that differ from (and may be less protective than) the laws of your home country. We process international user information for the same purposes described in this Notice (including providing the Service, facilitating transactions and shipping, security and fraud prevention, customer support, and legal compliance). By using the Service and providing information to us, you acknowledge and consent (where such consent is required) to these cross-border transfers and processing, subject to any additional rights you may have under applicable law.

XI. DATA RETENTION

We retain Personal Information only for as long as it is reasonably necessary and proportionate to (i) provide the Shopperoll Service, (ii) administer accounts and marketplace operations, (iii) maintain security and prevent fraud, (iv) comply with applicable legal, tax, accounting, and regulatory obligations, and (v) establish, exercise, or defend legal claims. Where required (including under certain U.S. state privacy laws), we disclose the length of time we intend to retain each category of Personal Information, or the criteria used to determine such period, and we apply retention controls designed to minimize retention of data that is no longer needed for the purposes described in this Notice.
Retention periods differ by category and context. For example, basic account information (such as contact details and authentication-related data) may be retained for the life of an account and a reasonable period thereafter to support account recovery, security investigations, and dispute resolution; order and fulfillment records (including shipment, tracking, and returns/refunds history) may be retained after account closure to support customer service, warranty/quality issues, chargeback prevention, loss prevention, marketplace integrity, and audit trails; and Seller records (including store configuration, listings history, fulfillment performance, and compliance/verification artifacts) may be retained to maintain marketplace trust, enforce policies, and meet financial/tax requirements tied to marketplace transactions.
We may retain certain transaction-related and compliance records after you close your account where required or permitted by law, such as records needed for tax, accounting, invoicing, and financial reconciliation; prevention and management of chargebacks, reversals, and fraud; and responding to lawful requests. In many contexts, U.S. tax rules and audit practices contemplate keeping business records as long as needed to substantiate items reported on tax filings, and in certain circumstances longer retention may be appropriate (for example, when records relate to underreported income, employment taxes, or asset disposition).
When you request deletion, we take reasonable steps to delete or de-identify Personal Information, subject to legally permitted exceptions. This means certain data may be retained in a limited, access-controlled form for compliance, security, fraud prevention, and legal purposes, while other data is removed from active systems. Please note that deletion workflows can require time to propagate and may be subject to technical constraints, including security logging requirements, disaster recovery and backup systems, and legal holds. Where we retain information after a deletion request, we do so only to the extent permitted by law and for the shortest duration reasonably necessary for the permitted purpose.

XII. CHILDREN’S PRIVACY

The Service is not directed to children under 13, and we do not knowingly collect Personal Information from children under 13. If we obtain actual knowledge that we have collected Personal Information from a child under 13 in a manner that is subject to the Children’s Online Privacy Protection Act (“COPPA”) and the FTC’s COPPA Rule, we will take appropriate steps to address the issue, which may include disabling the relevant account, deleting the information, and/or requesting verifiable parental consent where a child-directed feature is offered and consent is legally required.
COPPA and the COPPA Rule generally apply to operators of websites and online services directed to children under 13, and to operators that have actual knowledge they are collecting Personal Information online from a child under 13. COPPA defines “personal information” broadly and can include traditional identifiers (such as name, address, email, and phone number) as well as certain online identifiers used to recognize a user over time and across services. Consistent with COPPA’s principles, if we ever operate a feature that is directed to children under 13 (or we have actual knowledge that a particular user is under 13), we will provide the notices required by law, obtain verifiable parental consent where required, and provide parents with rights to review, delete, and manage the child’s information as applicable.
We also apply heightened care to user-generated content and communications where minors could be involved. We do not permit content that exploits or endangers children, and we may remove content, restrict features, or terminate accounts to protect users and comply with law. If we become aware of content or activity that indicates child sexual exploitation or abuse, we may take action consistent with applicable reporting and preservation obligations.
If you believe a child has provided us Personal Information, contact us at engage@shopperoll.com. We may request information sufficient to help us investigate and respond appropriately.

XII.I. USER-GENERATED CONTENT, INTELLECTUAL PROPERTY, AND PLATFORM SAFETY

Shopperoll may allow users and Sellers to create, upload, publish, transmit, or otherwise make available content, including product listings, images, videos, brand assets, reviews, comments, profile information, and customer support messages (“User-Generated Content”). You are responsible for the User-Generated Content you submit and represent that you have all rights, permissions, and lawful bases necessary to submit it and to grant any licenses described in our Terms of Service. You must not upload or use content that infringes or misappropriates another person’s intellectual property or proprietary rights, violates privacy or publicity rights, or is unlawful, deceptive, defamatory, harassing, or otherwise harmful.
Intellectual property compliance matters in fashion commerce: listings often include photography, video, music, trademarks, trade dress, designs, artwork, lookbooks, and marketing copy. Unauthorized use of copyrighted works may create liability under U.S. copyright law, and misuse of marks or misleading representations about sponsorship or affiliation may raise issues under unfair competition and false endorsement principles. Likewise, using another person’s name, image, likeness, or voice in a commercial context without permission can implicate “right of publicity” and related privacy laws in certain jurisdictions. Because these rights vary by jurisdiction and fact pattern, we expect Sellers and users to obtain appropriate permissions and to maintain documentation supporting their rights to use assets in listings and marketing.
We may (but do not promise to) monitor, review, or moderate User-Generated Content. We may remove or restrict access to content, limit visibility, disable features, or suspend/terminate accounts where we believe content or conduct violates our Terms, this Notice, or applicable law, or where removal is necessary to protect users, Sellers, and the integrity of the marketplace. For example, we prohibit doxxing and other misuse of personal information (such as posting someone else’s address, phone number, government identifiers, private messages, or other sensitive details without consent), as well as content intended to threaten, stalk, extort, or unlawfully target an individual. We may preserve relevant records and cooperate with lawful requests where required.
If you believe content on the Service infringes your copyright, you may submit a copyright complaint consistent with the Digital Millennium Copyright Act (“DMCA”). Where applicable, service providers often follow a notice-and-takedown process and maintain a designated agent for receiving claims of infringement. If we maintain a DMCA process, we may provide instructions and agent information on a dedicated page and/or via the U.S. Copyright Office’s DMCA designated agent directory. To submit a report to us, contact engage@shopperoll.com and include sufficient detail to help us locate the material and evaluate your claim.
Reviews, testimonials, and endorsements must be truthful and not misleading. We may remove or restrict reviews we believe are fake, manipulated, incentivized without appropriate disclosure, or otherwise deceptive. We may also take action against attempts to game rankings, misrepresent product quality, or post fraudulent or retaliatory feedback, including where such conduct undermines marketplace trust and consumer protection principles.
Platform policies may impose additional requirements beyond legal minimums. For example, if Shopperoll is distributed through third-party platforms (such as mobile app marketplaces), those platforms may require user reporting tools and moderation controls for apps that include user-generated content or certain chat features. Where applicable, we may implement reporting, blocking, and age-appropriate experiences to meet these platform requirements and to improve user safety.

XIII. CONTACT US

If you have questions about this Notice, want to submit a complaint, or would like to exercise your privacy rights (including access, deletion, correction, or opt-out requests where applicable), you may contact us at engage@shopperoll.com. Please include enough detail for us to understand and respond to your request, such as your name, the email address associated with your account, the nature of your request, and (if relevant) the order number or store name involved. For your protection and to prevent unauthorized requests, we may ask you to provide information reasonably necessary to verify your identity and confirm you are authorized to make the request. If you are submitting a request as an authorized agent where permitted by law, please indicate that status and provide proof of authorization so we can process your request in accordance with applicable requirements.
You may also send formal written notices to our physical address (for example, where you wish to deliver legal notices or written correspondence): Shopperoll, 620 S 7th St PMB 1850, Las Vegas, Nevada, 89101, United States. Please note that email is typically the fastest way to reach us for support and privacy requests; however, where a particular law requires a specific method of notice or where you prefer written correspondence, we will review and respond as appropriate.

XIV. CHANGES TO THIS NOTICE

We may update this Notice from time to time to reflect changes in our practices, technologies, legal requirements, or the features we offer. When we update the Notice, we will revise the “Last Updated” date at the top of this page and make the updated version available through the Service. If the changes are material, we may provide additional notice as required or permitted by law, which may include posting a prominent notice on the Service, sending an email to the address associated with your account, providing an in-app notice, or requesting that you review and acknowledge the updated Notice where appropriate. The form of notice may vary depending on the nature of the change and the legal requirements that apply to the affected users.
Unless otherwise stated, updates to this Notice become effective when posted. Your continued access to or use of the Service after the effective date of an updated Notice indicates that you have read and understood the revised Notice and agree to the updated terms, to the extent permitted by applicable law. If you do not agree to an updated Notice, you should stop using the Service and, where applicable, close your account; however, we may retain certain information as described in this Notice even after account closure where required or permitted by law.
© 2025 | Shopperoll | All rights reserved.
Effective Date: February 18, 2025
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